Privacy Policy

This Privacy Policy explains how Whiteside Events Ltd (“we”, “us”, “our”) collects, uses and protects personal data when you contact us or use this website. We are the data controller for the personal data described in this policy.

Who we are

Whiteside Events Ltd is a company registered in England and Wales (company number 16439164, VAT number GB 493054189). Our registered office is Flat 4, 234 Burton Road, Derby, England, DE23 6AA. You can contact us about privacy matters at contactus@whitesideevents.com.

The information we collect

We may collect and process the following personal data:

• Enquiry information you provide through our contact, equipment and artist enquiry forms — such as your name, company, email, telephone number, event details and the content of your message.
• Email correspondence if you email us directly.
• Technical and usage data collected through privacy-friendly analytics (where enabled), such as pages viewed and general device information. We aim to use analytics that do not identify you personally.

How we use your information

• To respond to your enquiry and provide the services you request.
• To communicate with you about events, production or artist requirements.
• To administer, maintain and improve our website.
• To comply with our legal and regulatory obligations.

Lawful bases

We rely on your consent (for example, when you submit an enquiry form or accept optional cookies), our legitimate interests in operating and promoting our business, and, where relevant, the need to take steps at your request prior to entering into a contract, or to comply with a legal obligation.

Cookies and analytics

We use essential cookies to make the site work and, where you consent, optional analytics cookies to understand how the site is used. You can manage your choice at any time. For details, see our Cookie Policy.

Third-party service providers

We use trusted third parties to operate our website and handle enquiries, including our hosting provider and our form-delivery/email service. These providers process data on our behalf under appropriate agreements. Where an analytics provider is enabled, it is selected with privacy in mind. We do not sell your personal data.

Data retention

We keep enquiry and correspondence data only for as long as necessary to respond to and manage your enquiry, to meet our legal obligations, and to maintain appropriate business records. When it is no longer needed, we delete or securely archive it.

Your rights

Under UK data protection law you have rights to access, rectify, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us at contactus@whitesideevents.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Data security

We take reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure, so please avoid sending highly sensitive information through web forms.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was most recently revised.

Contact

For any questions about this policy or your personal data, contact us at contactus@whitesideevents.com or write to us at Flat 4, 234 Burton Road, Derby, England, DE23 6AA.